Privacy notice

Who we are

Podym ("we", "us") is the controller of the personal data described in this notice. [Registered company name, company number and registered office address.]

For any privacy question or request, email info@podym.com.

What this notice covers

This notice covers podym.com, including the contact form on this site. The AI Readiness Audit at ai.podym.com and Podym AI Studio at aistudio.podym.com have their own privacy information, shown on those sites.

The data we collect

When you use the contact form: your name, company, email address and whatever you write about what you're trying to solve.

When you email us: your email address, name and the content of your message.

When you book a discovery call: the booking is made through Google Calendar, which collects your name, email address and the time you choose.

When you visit the site: our hosting provider keeps standard server logs, which include your IP address, browser type and the pages you request. We use these only to run and secure the site.

We don't ask for special category data (such as health information), and we ask you not to include it in your message.

How we use it, and our lawful basis

• To reply to your enquiry and arrange any follow-up you ask for. Lawful basis: legitimate interests, because you contacted us and expect a reply.
• To take steps towards working together, such as preparing a proposal. Lawful basis: steps taken at your request before entering into a contract.
• To keep a record of business conversations so we know the history of our relationship with your organisation. Lawful basis: legitimate interests.
• To run and protect the website, including blocking spam submissions. Lawful basis: legitimate interests.
• To send occasional relevant updates about our services to business contacts. Lawful basis: legitimate interests. Every message includes a way to opt out, and you can also opt out by emailing us.

We don't sell your data, and we don't use it to make automated decisions that have legal or similarly significant effects on you.

Who we share it with

We use trusted suppliers who process data on our behalf and only on our instructions:

• Netlify hosts this website and receives contact form submissions.
• Google provides the calendar used for booking discovery calls.
• Our email and customer relationship management (CRM) providers store enquiries and our correspondence with you.

We may also share data if the law requires it, or to protect our rights.

International transfers

Some of these suppliers store or access data outside the UK, including in the United States. Where they do, the transfer is protected by UK adequacy regulations (including the UK Extension to the EU-US Data Privacy Framework) or by the UK International Data Transfer Agreement or Addendum.

How long we keep it

We keep enquiries and related correspondence for up to 24 months after our last contact with you, unless we go on to work together. Client records are kept for as long as the law requires, typically six years after the engagement ends. Server logs are kept by our hosting provider for a short period, in line with its own retention policy.

Cookies

This website doesn't set cookies, and it doesn't use analytics or advertising trackers. If that changes, we'll update this notice and ask for your consent where the law requires it.

Your rights

Under UK data protection law you have the right to:

• access the personal data we hold about you
• have inaccurate data corrected
• have your data erased
• restrict how we use your data
• object to our use of your data, including for direct marketing (this right is absolute)
• receive your data in a portable format

To use any of these rights, email info@podym.com. We'll respond within one month. There's no charge in most cases.

Complaints

If you're unhappy with how we've handled your data, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Changes to this notice

We'll update this page when the way we handle personal data changes. The date at the top shows when it was last revised.