# Podym

> Podym is a consultancy that helps mobility, convenience, retail and hospitality operators connect customer experience, POS, payments, data and AI. Founded by Sina Haghighat. Contact: info@podym.com.

Podym's core belief: AI is only valuable when the foundations underneath it work. Podym connects a business's systems, data, operations and customer journey first, then identifies where AI and automation can improve performance.

## Services

- CX & Loyalty: design connected journeys that increase loyalty and repeat visits.
- POS, Payments & Systems: connect the technology your locations depend on.
- AI & Automation: apply AI where it creates real operational value.
- AI Studio: turn future ideas into visuals, films and campaign assets (https://aistudio.podym.com/).

## AI Readiness Audit

A free online assessment at https://ai.podym.com/ that takes under five minutes. It scores a business across the six Podym Pillars and produces a personalised AI Readiness Report with a score, gaps and blind spots, and an action plan.

The six Podym Pillars:
1. Operational Foundations: are core processes documented, consistent and reliable?
2. Data & Systems: is data clean, connected and trusted across the business?
3. Customer Journey & Experience: do customers get a consistent experience at every stage?
4. AI & Automation Strategy: is there a clear view of what to automate and a plan to deploy it?
5. People & Change: is the team equipped and supported to work alongside AI?
6. Governance & Value Realisation: can the business measure the return and govern AI responsibly?

## Track record

Sina Haghighat has led POS, payments, loyalty and customer operations initiatives for global retail and mobility operators: 5,000+ sites deployed and supported, $7M+ annual operational savings delivered, $24M a day in transaction volume operated.

## Links

- Homepage: https://podym.com/
- AI Readiness Audit: https://ai.podym.com/
- Book a discovery call: https://calendar.app.google/1adkZuh13pw74oAK6
- Privacy notice: https://podym.com/privacy/
- LinkedIn: https://www.linkedin.com/company/podym